At ETAX CONSULTANCY LIMITED, we strive to provide exceptional service to our clients. Our Refund Policy outlines the terms and conditions under which refunds are provided for our services.
This Refund Policy applies to all services provided by ETAX CONSULTANCY LIMITED, including but not limited to:
Refunds may be eligible under the following circumstances:
Service Non-Delivery: If ETAX CONSULTANCY LIMITED fails to deliver the agreed-upon service due to unforeseen circumstances or technical issues, a full refund will be provided.
Service Dissatisfaction: If a client is dissatisfied with the service provided and can demonstrate that ETAX CONSULTANCY LIMITED did not fulfill its obligations as outlined in the service agreement, a partial or full refund may be considered.
To request a refund, clients must follow these steps:
Contact Us: Clients must contact ETAX CONSULTANCY LIMITED via email at support@etaxconsultancy.co.uk within 30 days of service delivery or non-delivery to initiate a refund request.
Provide Details: Clients must provide detailed reasons for the refund request, including any relevant documentation or evidence supporting dissatisfaction or non-delivery of services.
Review and Decision: ETAX CONSULTANCY LIMITED will review the refund request promptly and notify the client of the decision via email. If approved, refunds will be processed within 7-10 business days through the original payment method.
Certain services are non-refundable under this policy:
Completed Services: Once services have been completed and delivered to the client as per the agreement, they are not eligible for refunds.
Third-Party Fees: Any fees paid to third parties on behalf of the client, such as government filing fees or external service charges, are non-refundable.
If you have any questions about our Refund Policy, please contact us:
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